User Experience

As a UX designer, you are involved in our commitment to providing KPN customers with the very best user experience, regardless of the platform, program, or specific point in their journey.

Providing KPN customers with the very best user experience. Across every platform. In every program. At every moment of the journey. That's what we aim for. And as a UX designer, so do you. 

An important ambition of KPN is to offer every customer a user-friendly digital service. How do we achieve this? By keeping things simple. By always looking at innovation through the eyes of the customer. And by effectively working in Agile or Scrum teams. 

As a UX designer, your responsibility is to ensure that the user has the same delightful experience on every digital channel, whether you're working for the consumer market or the business market. That's why all UX teams within KPN collaborate closely. We share knowledge and keep each other informed about the latest developments. 

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