Customer service

For quick thinkers who like to solve problems

Attentive listening. Really understanding the customer's need. Giving appropriate advice. And doing so in a smooth and friendly way. As a customer expert, you are the point of contact for customers with questions. Sometimes you tell them how to improve their WiFi signal, other times you recommend a different subscription. The constant factor: each time you help someone so they can get on with their lives. And that's how you make a difference. A great role for quick thinkers who like to put the customer first. You can also do this work on a hybrid basis. New customer experts can apply through Young Capital, Randstad and Olympia.

Our colleagues speaking

Shyrin - Community Expert KPN Forum
Ons forum is de stem van de klant

Testimonial

Commercieel & Service

Contact center

Long story

Faisal Shirzai - Store employee & HR-intern
From KPN store employee to HR-advisor

Testimonial

Commercieel & Service

Nina Vos - callcenter agent
Making customers happy

Testimonial

Contact center

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