About the app
The KPN Onboarding app can be used to experience a fast, safe and correct onboarding with KPN.
In order to use it, you must have received a personal QR-code.
You can easily onboard by using your smartphone. If you don’t have a smartphone, you can also use a smartphone from a member of your family or friend. No data will be stored on it.
- Open your devices appstore and install the KPN Onboarding app on your mobile
- Start the app and complete the process by using your personal QR code below
- Your information be processed and personal access card will be sent quickly.
- Welcome to KPN!
Frequently Asked Questions
Q: How does the app work?
A: In this instruction video you can see how the app works.
Q: Is this app safe to use?
A: Yes. Privacy and security are the main reasons why we developed this app. There is no need to share your data via e-mail or other tools anymore. This app has been built with privacy-by-design. The app and process have been extensively tested and found to be correct, according to our KPN Security Policy. And believe us, that policy is strict.
Q: Why do you want me to add extra information?
A: Our experience is that the more you can do yourself, the less mistakes are made. So, when you directly enter your name, special characters, etc yourself, we avoid manual mistakes.
Q: Can I contact KPN if I have any remaining questions?
A: Of course! For questions please call the KPN HR Service Desk on +31 70 343 00 30 (subject: "Onboarding app").